Refund Cancellation

Effective Date: 5th December,2025

At LearnNeat, we are committed to delivering excellence in school management. We understand that flexibility and transparency are essential when choosing the right platform for your institution. Our Refund & Cancellation Policy is designed to give schools confidence and peace of mind while exploring LearnNeat.

1. Free Trial Period

  • All new schools begin with a 14‑day free trial (extendable to 30 days upon request).
  • During this period, schools can explore LearnNeat’s features without any financial commitment.
  • No charges are applied until a subscription is confirmed.

2. Subscription Cancellation

  • Schools may cancel their subscription at any time from within the LearnNeat dashboard or by contacting our support team.
  • Cancellation requests will take effect at the end of the current billing cycle.
  • Access to LearnNeat will remain active until the subscription period concludes.

3. Refunds

  • Full Refund Guarantee: If a school cancels within the first 7 days of a paid subscription, a full refund will be issued—no questions asked.
  • Pro‑Rated Refunds: After 7 days, refunds are calculated on a pro‑rated basis for the unused portion of the subscription.
  • Non‑Refundable Services: Setup fees, customization, or third‑party integrations are non‑refundable once delivered.

4. How to Request a Refund

To request a refund, schools can:

  • Submit a cancellation request through the LearnNeat dashboard.
  • Contact our support team at info@learnneat.com with subscription details.
    Refunds will be processed within 7–10 business days to the original payment method.

5. Our Commitment

This policy reflects LearnNeat’s dedication to:

  • Transparency: Clear terms with no hidden conditions.
  • Flexibility: Options that respect institutional decision-making timelines.
  • Trust: A customer‑first approach that ensures schools feel secure in their investment.

Contact Us

For questions about cancellations or refunds, please reach out to:
LearnNeat Support Team
Email: info@learnneat.com
Website: www.learnneat.com